I built this practice striving to follow the Golden Rule… “Do unto others as you would have them do unto you!” Jesus. Or as my mom stated it, “treat others the way you want to be treated.” Having a young family, I have spent a good amount of time in health clinics, hospitals, ect., and personally know the challenges of insurances. I find it sad how impersonal and difficult our health care system has become. So, I wanted to make our practice different! At Mt. Hood Eye Care we strive to treat everyone as they would want to be treated. I created the following mission statement for our staff when we first opened and try to remain as true to it as possible:
“Mt. Hood Eye Care’s mission is to provide the friendliest and most effective eye care in the Mt. Hood region.
To fulfill this mission we will remain true to our core values:
Integrity: We will never seek unethically to produce short term profits at the cost of long term relationships. We will constantly look to do unto others as we would have them do unto us.
Productivity: Lose no time, always be employed in something useful. Cut off all unnecessary actions.
Approachable Intelligence: We will be knowledgeable and remain current in Optometry and Optometric products that will benefit our patients. Patients have a right to honest and forthright information presented in a manner they can understand. If we can’t explain something so a six year old understands it then we don’t know the information well enough ourselves.
These roles take priority and will allow us to achieve our mission:
Servants– We will work to make every patient completely satisfied. We will give our complete attention, time, and effort to make the patient’s experience as best as it can be.
Stewards– We will be diligent in managing our time and money as best and strategically as possible. We will cut off any waste, no matter how large or small.
Visionaries– We will constantly be looking for a “better way, every day”. We will implement change before we are forced to change. We will constantly be balancing creativity and discipline.
Family members– We will constantly evaluate the well-being of one another and our families. If we cannot enjoy working hard and enjoy time with our families we are not doing things right.
